Most orders ship the next business day. On the West Coast that usually means 1–2 business days in transit, 3–4 in Central time and 4–5 on the East Coast. We ship within the mainland US, plus Alaska and Hawaii. See the delivery policy.

Yes. You must be 21 or older to order. Third-party age verification runs at checkout, and an adult signature is required on delivery under the federal PACT Act.

Most states, with some limits on e-liquid and flavors. The state availability page lists each one.

No. Suorin makes hardware only; devices are empty until you fill them with e-liquid.

All sales are final once an order is placed, except where the law requires otherwise, so please check flavor, strength, color and address before you check out. See the all sales final policy.

Device warranty claims are handled under Suorin’s factory warranty, which starts on your purchase date and needs a valid receipt. The warranty page explains what is covered.

Visa, Mastercard and American Express, processed securely through Authorize.Net.

Sign in to your account to see your orders and their status. Or text us at 949-590-8528.

Yes. Shops and distributors can apply on the wholesale page.