WARNING: THIS PRODUCT CONTAINS NICOTINE. NICOTINE IS AN ADDICTIVE CHEMICAL.
Return Policy
Returns or Exchanges Suorin USA - All US customers who are in need of a return or exchange can reach us via email at info@suorinusa.com. A valid SuorinUSA.com order number MUST be included.
- Unused and unopened items are eligible for a refund if returned within 14 days of order date. If a return is authorized, you'll receive step-by-step instructions on the return process. Please note that return shipping is the responsibility of purchaser. A 25% cancellation/restocking fee will be applied after receiving returned package.
- For legal and sanitary reasons, opened items are not eligible for an exchange or refund.
- After careful examination of returned product, our returns department may ultimately decide to issue a store credit /offer a partial refund.
- SuorinUSA reserves the right to apply cancellation fees on non-compliance of age verification protocols
- There is a ZERO return policy (ALL SALES FINAL) on the following items:
- eJuice (opened/unopened)
- Cartridges/Pods/Coils (opened/unopened)
- Disposables (opened/unopened)
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